FAQ

We specialize in special occasion dresses perfect for weddings, galas, and other memorable events. Our collections include Bridal gowns, Bridesmaid Dresses, Evening Dresses, Maxi Dresses, Midi Dresses, Mini Dresses, Sequin Party Dresses, and our exclusive Tulle Collection. Each piece features exquisite lace details, delicate beading, and premium fabrics.

Our dresses are carefully crafted with standard sizing. We recommend consulting our detailed size chart available on each product page. If you’re between sizes or unsure, we suggest ordering the larger size as our dresses can be taken in more easily than let out.

Yes! We understand the importance of mix-and-match options for bridal parties. Our Bridesmaid Separates collection offers versatile tops and skirts that can be combined to create unique looks for each member of your bridal party while maintaining a cohesive aesthetic.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security. All transactions are processed through encrypted payment gateways to ensure your financial information remains protected.

Once your order has been processed and shipped, you will receive a confirmation email with your tracking number and instructions on how to monitor your package’s journey to your doorstep.

We process orders quickly to ensure timely delivery. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t yet entered the processing stage.

We offer two shipping methods:
Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 business days after dispatch.
Free Shipping: Available on orders over $50, delivered via EMS within 15-25 business days after dispatch.

Our team dedicates 1-2 business days to ensure every detail is perfect before shipping. During this time, we conduct thorough quality checks, carefully package your garment with protective materials, and prepare all shipping documentation.

Yes, we proudly serve customers worldwide from our Baton Rouge studio. However, due to logistical constraints, we’re unable to deliver to some remote areas and certain locations in Asia.

We recommend selecting our Standard Shipping option and placing your order well in advance of your event. For extremely urgent needs, please contact our customer care team at [email protected], and we’ll explore possible solutions.

We want you to love your Lace & Beads Shop dress. If for any reason your dress doesn’t meet your expectations, we offer a 15-day return policy from the date of receipt. Your satisfaction is our priority.

Please contact our customer care team at [email protected] within 15 days of receiving your order. Include your order number and reason for return. We’ll provide instructions for returning your item.

For hygiene reasons, we cannot accept returns on intimate apparel or items that have been altered, worn, or damaged after delivery. All returned items must be in their original condition with tags attached.

Once we receive your returned item, we’ll process your refund within 5-7 business days. The time it takes for the refund to appear in your account will depend on your payment method and financial institution.

We recommend professional dry cleaning for all our lace and beaded garments. For temporary storage, hang your dress in a garment bag away from direct sunlight. Avoid folding beaded sections to prevent damage to the delicate embellishments.

While our dresses are crafted to flatter various body types, we understand that minor alterations may be necessary. We recommend using a professional tailor experienced with delicate fabrics and beaded garments to ensure the integrity of the design.